Terms of Service

OVERVIEW 
Welcome to Laylaaa! The terms “we”, “us”, and “our” refer to Laylaaa. Laylaaa operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a customized shopping experience (the “Services”). Laylaaa is powered by Shopify, which enables us to deliver the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when using the Services. Please
read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
PART 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province in which you reside, and you have authorized us to allow your dependent minors to use the Services on devices that you own, purchase, or control.
To use the Services, including accessing or browsing our webshops or purchasing any of the following:
the products or services we offer, you may be asked to provide certain information, such as your email address, billing, delivery address, and payment details. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for the security of your account login credentials and for all your account activities. You may not transfer, sell, assign, or license your account to another person.
PART 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our webshops. Please note, however, that colors or the appearance of products may differ from how they appear on your screen due to the type of device you use to access the store and your device's settings and configuration.
We do not guarantee that the appearance or quality of products or services purchased by you will meet your expectations or be the same as depicted or delivered in our webshops.
All product descriptions may be changed at any time without prior notice at our sole discretion. We reserve the right to discontinue a product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
Section 3 - ORDERS
When you place an order, you are making an offer to purchase. Laylaaa reserves the right to accept or refuse your order for any reason at its sole discretion. Your order is not accepted until Laylaaa has confirmed acceptance. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it, as Laylaaa may not be able to process cancellation requests once an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number you provided when placing the order.
Your purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service is the price applicable at the time the order is placed and stated in the order confirmation email. Unless expressly stated otherwise, the stated prices exclude taxes, shipping and handling charges, and customs or import duties.
Prices in our webshops may differ from prices in physical stores or in online stores or other stores operated by third parties. We may from time to time offer promotions on the Services that may affect pricing and are subject to terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases you make in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card details you provide are truthful, accurate and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges made by you will be honored by your credit card company, and (iv) you will pay charges made by you at the stated prices, including shipping and handling charges and all applicable taxes, if applicable.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or events beyond our control. As soon as we hand over the products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product controls, video and audio, and the design, selection and arrangement thereof, are the property of Laylaaa, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit the material on the Services without our prior written permission. Unless expressly stated otherwise herein, nothing in these Terms grants you a license or other rights or shall be construed as granting you a license or other rights under any patent, trademark, copyright or other intellectual property of Laylaaa, Shopify or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved to Laylaaa.
Laylaaa's names, logos, product and service names, designs, and slogans are trademarks of Laylaaa or its subsidiaries or licensors. You may not use such trademarks without the prior written permission of Laylaaa. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may access customer tools offered by third parties as part of the Services, over which we have no control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations, or conditions of any kind and without any endorsement. We have no liability whatsoever arising from or related to your use of optional third-party tools.
Any use by you of the optional tools offered via the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which tools are offered by the relevant third-party providers.
We may also offer new features via the Services in the future (including the release of new tools and resources). Such new features shall also be deemed to be part of the Services and are subject to these Terms of Service.
SECTION 8 - LINKS FROM THIRD PARTIES
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionality). We are not responsible for investigating or evaluating the content or accuracy of third-party materials or websites to which you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
We are not liable for damages or losses in connection with your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Carefully review the third party's policies and practices and ensure that you understand them before entering into a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your shop and may not be removed or modified].
Laylaaa is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our Store are made directly with Laylaaa. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Laylaaa, including injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Laylaaa.
SECTION 10 - PRIVACY POLICY
All personal information we collect via the Services is subject to our Privacy Policy, which you can view here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which you can view here . By using the Services, you acknowledge that you have read this Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be sent to and shared with Shopify and third parties, which may be located in countries other than where you live, in order to provide services to you. Check our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal data.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, ratings, proposals, subscriptions, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use. We may use our rights under this license, for example, to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you are the owner of or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives you received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are not obligated (1) to treat your Feedback confidentially; (2) to pay any compensation for your Feedback; or (3) to respond to your Feedback.
We may monitor, edit, or remove feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of any party or these Terms of Service, but we are not obligated to do so.
You agree that your Feedback will not infringe upon any right of any third party, including copyright, trademark, privacy, personality rights, or other personal or proprietary rights. You further agree that your Feedback will not contain any defamatory or otherwise unlawful, offensive, or obscene Feedback, or contain a computer virus or other malware that could in any way affect the operation of the Services or a related website. You may not use a false email address, impersonate anyone other than yourself or us, or otherwise mislead third parties regarding the origin of feedback. You are solely responsible for all feedback you provide and its accuracy. We assume no responsibility and accept no liability for feedback posted by you or a third party.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information may appear on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping pricing, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if the information is incorrect at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USE
You may only access and use the Services for lawful purposes. You are not permitted to access or use the Services directly or indirectly (a) for unlawful or malicious purposes; (b) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, libel, intimidate, or damage our employees or other persons; (e) to transmit false or misleading information; (f) to transmit, knowingly receive, upload, download, use, or reuse material that is not in compliance with these Terms; (g) to send or cause to be sent advertising or promotional material, including “junk mail”, “chain letters”, “spam” or other similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or impedes anyone’s use or enjoyment of the Services, or that, as determined by us, may cause harm to Laylaaa, Shopify or users of the Services, or may expose them to liability.
Furthermore, you agree not to: (a) upload or transmit viruses or other malicious code that will or may in any way affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or trace the personal information of others; (d) spam, phish, pharm, or impersonate the Services; (e) use robots, spiders, scraping, data collection and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass the security or authorization features, robot exclusion headers, or other measures that we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without prior notice if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section (“Agent Terms”) applies if you use, permit, enable, or allow an Agent to be used for access to, use of, or interaction with Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or directed by persons or entities and that can be executed on behalf of or by means of a person’s device without direct supervision.
14.2 An Agent may not access, use, or communicate with Services unless he identifies himself at all times and acts in strict accordance with the requirements in section 14.4 below. Furthermore, an Agent may not access, use, or communicate with Services if we have requested the Agent to refrain from accessing, using, or interacting with any service.
14.3 We may restrict, including by technical measures, whether and how an Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including the following in the user-agent string of the request: “Agent/[agent name]”; (ii) not conceal or evade that access, use, or interactions originate from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use, (iii) truthfully answer questions or prompts intended to determine whether interactions originate from a human or a computer, (iv) not circumvent or otherwise avoid measures intended to block, restrict, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 - TERMINATION
We may terminate this Agreement or your access to the Services (or any part thereof) at any time at our sole discretion and without prior notice, and you shall remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Applicable Law, Privacy Policy and other provisions which by their nature must survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or via the Services is provided solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from reliance placed by you or another visitor to the Services on such materials, or by anyone who is made aware of their content.
UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN SOME JURISDICTIONS, THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT PERMITTED, SO THE ABOVE DISCLAIMER OF LIABILITY MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, REGARDLESS OF WHETHER THIS IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED BY ASSURANCE OF THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND WHATSOEVER ARISING AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF YOU HAVE BEEN NOTIFIED OF THE POSSIBILITY THEREOF.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Laylaaa, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from all losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties resulting from or arising out of (1) your breach of these Terms of Service or the documents referenced herein, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim eligible for indemnification, provided that a failure to notify you promptly will not release you from your obligations, unless you are materially harmed. We may arrange the defense and settlement of such a claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which may not be withheld on unreasonable grounds). You will cooperate in the defense of damage claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the extent permitted by applicable law and the unenforceable portion shall be deemed severed from these Terms of Service, such determination not affecting the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and all policies or rules of use posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and apply to your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, all prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed to the detriment of the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations to you without consent or notice.

SECTION 22 - APPLICABLE LAW
These Terms of Service and any separate agreements under which we provide services to you shall be governed by and interpreted in accordance with the federal and state or territorial courts in the jurisdiction where Laylaaa is located. You and Laylaaa consent to venue and personal jurisdiction in such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You may view the most recent version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you of significant changes to these Terms in accordance with applicable law, and such changes will become effective on the date stated in the notice. Your continued use of or access to the Services after changes to these Terms of Service have been published constitutes acceptance of these changes.
SECTION 25 - CONTACT INFORMATION
Questions regarding the Terms of Service can be sent to us at support@laylaaa.com.